Privacy policy

RGPD – PRIVACY POLICY

We respect the privacy of all users who browse our online store and we are committed to protecting the personal information that each user chooses to share.
We guarantee the confidentiality of all data provided by you both during registration and during the purchase process.

In compliance with Law no. 67/98, of October 26, on the Protection of Personal Data, we hereby inform you that we are responsible for processing the personal data collected on the website.

Your privacy is important to us. We respect your privacy and are committed to protecting it.
We will not share your data with third parties.

This document sets out our website’s privacy policy. By submitting your data you accept our privacy policy.

1. identity and contact details of the data controller.
The data collected on this site is processed by the company/person Technical Center Pb, Unipessoal Lda with NIF: 514249650
The information collected on our website is managed and controlled exclusively by us.
We offer sufficient guarantees regarding the protection of your personal information, which is managed in accordance with current legislation on the protection of personal information.

2. Grounds for the legitimacy of data processing
The customer expressly authorizes us to use their registration data, as well as any data obtained during the course of the contractual relationship between both parties, for the purposes of advertising and marketing our products.
When a customer registers or places an order, their personal data, address and payment details are incorporated into the database and used to process their orders, as well as to send them information about them, products, promotions or services.
The customer who subscribes to our newsletter authorizes us to send information about products, promotions or services that may be of interest to them, using their personal data for direct marketing purposes through any communication channel, namely through the use of email.

3. Purposes
The data collected in our online store is used for processing orders and communicating with customers, processing requests for information and any complaints, statistical analysis, as well as its use for direct marketing purposes.

4. How long your data will be kept
The data collected will be kept in our database until the customer decides to cancel/remove their registration.
All customers have the right to access, rectify, cancel and object to their data.
If you wish, at any time, to stop being part of the database, you can exercise this right through your customer area or by sending an email to us asking to change/remove your data.

5. Data recipients
The data collected in our online store is used to process orders and communicate with customers.
Your personal data will never be disclosed to third parties, except in special cases such as:
– To satisfy requirements imposed by law or by the competent governmental or judicial authorities

6. Data security and confidentiality
We are committed to implementing all the necessary precautions to preserve the confidentiality and security of your personal data.

7. Your rights and how you can access, rectify or oppose the processing of your personal data.
All clients have the right to access, rectify, cancel and object to their data.
If you wish, at any time, to stop being part of the database, you can exercise this right through your customer area or by sending an email to us asking to change/remove your data.
If you have any questions about the collection and processing of your data, you can contact us by email or by telephone.

8. Using data
The data collected in our online store is used for processing orders and communicating with customers, processing requests for information and any complaints, statistical analysis, as well as its use for direct marketing purposes.
We undertake not to transfer or sell your personal data to third parties.
We only disclose your personal data if we are obliged to do so by law or by court order.

9. How we use cookies
Cookies” are stored on your computer via your browser and only retain information related to your preferences, and therefore do not include your personal data.
In the text below you can find more information about the various cookies we use and the purpose of each one:
– Strictly necessary cookies: They allow you to browse the website and use its applications. Without these cookies, the services you have requested cannot be provided.
– Analytical cookies: These are used anonymously to create and analyze statistics in order to improve the functioning of the website.
– Functionality cookies: These store the user’s preferences regarding the use of the site, so that it is not necessary to configure the site again each time you visit it.

10. Contact
If you need more information, please contact us at: sales@sopro.pt